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Operations Analyst 3 - Region 4

Job Description

Work Schedule:  Monday through Friday - 8:00 a.m. - 5:00 p.m.

Job Responsibilities include:
  • Authorizing and creating Prior Authorizations and addendum information to place individuals into state funded or waiver services for a caseload of over 900 individuals
  • Responsible for entering all information to allow Providers to be reimbursed for services
  • Perform job responsibilities with minimal supervision
  • Serve as job expert or organization resource in assigned area


Completion of a Bachelors degree from an accredited college or university AND one year of related experience OR one year of experience at the lower level or position equivalent OR five years of related experience

Preferred Qualifications

Masters degree

Excellent customer service skills and a positive disposition

Excellent verbal and written communication skills

Detail-oriented with strong analytical skills and mathematical abilities

Previous experience working in a state-wide data based system, Excel, Microsoft Word, GAMMIS

Strong team player with adaptability for working in a fast-paced, frequently changing environment

Flexibility in prioritizing work tasks with excellent time management skills a must


In addition to a competitive salary (), we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 12 paid holidays, vacation and sick leave, dental, vision, long term care, and life insurance.

This position is a pay grade 15 on the statewide salary plan.

Employment Information

This position is located in the Region 4 Regional Office in Thomasville, Georgia.

More than a century ago, Thomasville was celebrated as one of the most fashionable places in the world to visit. During the Victorian era, many wealthy northern socialites and pleasure seekers traveled by rail to enjoy Thomasville as their grand winter resort. Attracted to the genteel life of south Georgia, many made Thomasville their winter home and built "grand winter cottages". Although this era quickly faded in the early 1900s, more than fifty of these grand historic homes still grace Thomasville's streets.

Thomasville, in southwest Georgia and on the Florida border, is home to both the second largest Farmer’s Market in the state and three Fortune 500 companies.

Come to Georgia and experience first-hand our historic charm and hospitality.

Applying for this job

Please email your cover letter and resume in Microsoft Word format to: recruiting@dbhdd.ga.gov

To ensure proper routing/handling of your credentials, copy/paste or type the following title in the subject line of your email: Operations Analyst 3 - Region 4 If you are currently employed by DBHDD, please include "Internal Employee" in the subject line as well.

You may be subject to a Drug Screen. You may be required to submit fingerprints to check for the existence of Criminal History Record Information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. You do have the right to challenge the contents of any Criminal History that is located, should you choose to do so.

The Georgia Department of Behavioral Health and Developmental Disabilities provides services to ensure the health and welfare of Georgians. As an employee of DBHDD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.