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Operations Analyst 3 - Intake & Evaluation

Job Description

Job Responsibilities include:
  • Authorizes eligible consumers to participate in DD waiver program through WIS
  • Utilizes existing databases to provide financial information for State Grant in Aid allocations
  • Assists in the planning and development of a utilization management and fiscal tracking and accounting system for the statewide MR/DD Medicaid Waiver programs to be implemented regionally for existing consumers
  • Gathers, compiles and analyzes fiscal and service utilization data
  • Researches and responds to internal and external inquiries concerning spending and utilization trends, program issues, billing problems, rules and regulations
  • Prepares reports of findings and analysis. Makes recommendations to region/Office of DD for operational changes
8:00 a.m. - 5:00 p.m. Monday through Friday


Completion of a Bachelors degree from an accredited college or university AND one year of related experience OR one year experience at the lower level or position equivalent

Preferred Qualifications

Bachelors degree

Excellent customer service skills

Ability to communicate and write clearly in English

Proficient with Microsoft Word and Excel  (excellent skills managing a database)

Must have experience working with GAMMIS system


In addition to a competitive salary (), we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 12 paid holidays, vacation and sick leave, dental, vision, long term care, and life insurance.

This position is a pay grade 15 on the statewide salary plan.

Employment Information

This position is located in the Region 5 Office in Savannah, Georgia.

Founded in 1733, Savannah is a city rich in history, charm and Southern hospitality. Savannah has one of the largest historic districts in the United States, with thousands of architecturally-significant buildings nestled under giant live oaks hung with Spanish moss.

Savannah captivates the suitors that come to call with her natural beauty, eccentric charm and traditional Southern Hospitality -- because Savannah is genteel, gracious and captivating. Savannah is the beautifully preserved hidden treasure of the Low Country. Come unlock the history, romance and beauty that lies within.

Savannah is situated at the mouth of the Savannah River, which forms the border between Georgia and South Carolina. The area has a large network of rivers and creeks. The Intracoastal Waterway runs along the east coast, much of which is comprised of ecologically vital marshes.

Come to Georgia and experience first-hand our historic charm and hospitality.

Applying for this job

Please email your cover letter and resume in Microsoft Word format to: recruiting@dbhdd.ga.gov

To ensure proper routing/handling of your credentials, copy/paste or type the following title in the subject line of your email: Operations Analyst 3 - Intake & Evaluation If you are currently employed by DBHDD, please include "Internal Employee" in the subject line as well.

You may be subject to a Drug Screen. You may be required to submit fingerprints to check for the existence of Criminal History Record Information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. You do have the right to challenge the contents of any Criminal History that is located, should you choose to do so.

The Georgia Department of Behavioral Health and Developmental Disabilities provides services to ensure the health and welfare of Georgians. As an employee of DBHDD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.