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Operations Analyst II

Job Description

The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD), is seeking qualified candidates for the position of Operations Analyst II at West Central Georgia Regional Hospital (please visit http://www.wcgrh.org/ for more information about the hospital).

Job Description:

Performs data analysis on current operations of a project, program, agency or function. Conducts organizational studies and evaluations, designs systems and procedures, conducts work simplifications and measurement studies, and recommends regulations to assist management in operating more efficiently and effectively.

Job Responsibilities & Performance Standards:

  • Collects, compiles, and analyzes programmatic and operational data Investigates and documents underlying trends, irregularities and possible causes for changes in data
  • Creates and maintains databases of requests or statistical data for future reference
  • Develops and applies time and cost networks to plans and projects
  • Evaluates data for quality and completeness
  • Performs validation and testing of plan to ensure adequacy
  • Prepares reports, and makes recommendations or determinations based on analysis
  • Responds to routine and special requests for data

Technical Competencies:

  • Skill in using relevant computer software
  • Ability to use job-specific tools to review data
  • Ability to prepare reports tailored to the agencies' needs
  • Ability to acquire needed data
  • Ability to combine information from separate databases
  • Knowledge of departments' operating procedures


Completion of a Bachelor's degree from an accredited college or university


One year of experience at the lower level or position equivalent (GSP010)


Four years of related experience

Preferred Qualifications

Preference will be given to those who, in addition to meeting the above qualifications, also possess the following:

  • Knowledge of quality management and improvement principles
  • Advanced skills in Data Tracking, Aggregation, and Analysis using computer systems
  • Advanced computer skills using Excel, Access, and Crystal reports
  • Knowledge of DBHDD Risk and Incident Management Systems 


In addition to a competitive salary (See Statewide Salary Pay at this link: http://dbhddjobs.com/files/StatewideSalaryPlanAnnual2009.pdf), we offer a generous benefits package that includes a flexible schedule, training opportunities, employee retirement plan, deferred compensation, 12 paid holidays, vacation and sick leave, dental, vision, long term care, and life insurance.

This position is a pay grade 14 on the statewide salary plan.

Employment Information

This position is located at West Central Georgia Regional Hospital in Columbus, Georgia.

Columbus, Georgia is an authentic Rivertown. The gently rolling waters of the Chattahoochee have provided food, energy, employment, and recreation for the citizens of Columbus throughout the years.

Today, the river is home to the 12-mile path known as the Chattahoochee Riverwalk. The Riverwalk provides an excellent facility to bike, in-line skate, jog, or just take a leisurely stroll and enjoy the scenery. The river is also home to the Chattahoochee Princess Riverboat, an authentic 1880's era paddlewheel riverboat, and the Coca-Cola Space Science Center, the first in Georgia and one of only 32 in the United States.

Applying for this job

Please email your cover letter and resume in Microsoft Word format to:

To ensure proper routing/handling of your credentials, copy/paste or type the following title in the subject line of your email: Operations Analyst II If you are currently employed by DBHDD, please include "Internal Employee" in the subject line as well.

You may be subject to a Drug Screen. You may be required to submit fingerprints to check for the existence of Criminal History Record Information through the Georgia Bureau of Investigation and the Federal Bureau of Investigation. You do have the right to challenge the contents of any Criminal History that is located, should you choose to do so.

The Georgia Department of Behavioral Health and Developmental Disabilities provides services to ensure the health and welfare of Georgians. As an employee of DBHDD, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.